09-02-19

CHEVROLET’S NEW DIAGNOSTIC TOOL

By Glen Woodcock

 

The new technology, identifying problems with battery, fuel pump and starter, will be available on certain 2016 models.

Chevrolet has developed technology that will inform drivers of problems – before they happen. Unlike today’s instrument panel warning lights that only alert drivers once a problem exists, this new prognostic technology will predict when components need attention, and before vehicle performance is impacted.

The technology was announced Sunday at the 2015 Consumer Electronics Show in Las Vegas. It first will be available on 2016 Equinox, Tahoe, Suburban, Corvette, Silverado and Silverado HD models equipped with certain powertrains. Throughout the 2016 model year it will be made available on more Chevrolet vehicles.

Initially the predictive technology will focus on the battery, starter motor and fuel pump with additional parts and components expected to be added in future model years.

“This is a new chapter in our pursuit to provide customers with convenience and the best overall service in the industry,” said Alicia Boler-Davis, General Motors senior vice president, global connected customer experience. “Using our innovative OnStar 4G LTE connectivity platform, we can actively monitor vehicle component health and notify our customers if covered vehicle components need attention. Nobody else in the industry is offering this.”

When customers enrol a properly equipped vehicle, data is sent from onboard sensors to OnStar’s secure servers and proprietary algorithms are applied to assess whether certain conditions could impact vehicle performance. Drivers receive notifications through email, text message, in-vehicle alerts or OnStar’s RemoteLink smartphone app.

Chevy owners with an active OnStar connection already can monitor tire pressure, oil life and other information via the RemoteLink smartphone app or through a monthly diagnostic email sent from the vehicle. In 2016 models, Chevrolet will add the capability for customers to check these key data points continuously, without having to wait for their monthly email.

In a press release, Chevrolet said these advanced diagnostic and prognostic capabilities “will keep owners more informed and empowered to make every trip confidently through years of ownership.”


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